FAQs

  • Brush up your site with eCommerceExperts

    Dropstore recommends using ecommerceexpert's small tasks for minor fixes- whether it is creating a testimonial carousel or displaying different variants of a product with a mouse click. Ecommerceexperts handles any task that might take under an hour- including design-related changes, development...
  • Find more Help

    You are in good hands! There are many ways that you can be in touch or find answers to your questions: Use the real-time chat in the bottom right of the Dropstore platform Find answers in Dropstore's Help Centre. Join our exclusive group of 8,000 entrepreneurs: Join Here Contact our support team...
  • How do I Use My Discount On Dropstore

    If you have received a discount code through one of our newsletters or any of our partner websites or programmes, please add and save the discount code to your account to apply it to your next billing cycle. Step 1. After signing up to Dropstore, go to your Accounts Step 2. Go to Apply Discou...
  • Launching Your Dropshipping Business In 1 Hour

    Step 1. The Beginning You’ll need a Woocommerce or a Shopify store, if you do not have a store, luckily you can buy a ready made dropshipping woocommerce store or build your own woocommerce store right here or you can sign up for a 14-day free trial of Shopify right here. Once you’ve done that y...
  • What is dropshipping business and how to start it?

    In the era of e-commerce, there’s hardly a person who has not heard this word. If you have ever wondered “What is dropshipping? What is all this hype about?”, this article can explain it. What is Dropshipping: definition and main principles Dropshipping is the form of retail where the reseller ...
  • What kind of profit margins are there with drop shipping with Dropstore?

    There is a common misconception keeping some people away from online business that you cannot make a living with it – not to speak of making a fortune! But success stories of numerous online entrepreneurs prove otherwise: you can get as large drop shipping profit as you dare to have. Of course, ...
  • What niche to choose?

    What to dropship? How can you understand what niche is promising? Can you just choose what you like or what all other drop shippers sell? Niche choice is one of the most important steps you make at the start of your drop shipping venture. A perfect niche must meet the following criteria: ·  You ...
  • Where can I sell Dropstore products?

    You may be curious which sales channels are right for your Dropstore products, and which ones to avoid, we are going to briefly answer that question. Okay for use with Dropstore: Shopify Store Facebook Shop Instagram YouTube Blog Your personal website Pinterest These channels are your own perso...
  • Are your suppliers based in South Africa?

    Yes, all our suppliers are based in South Africa. Join our 8,000+ member facebook group! If you have any questions, you can find help here. Happy Dropstore-ing.
  • Can a supplier offer their products exclusively to merchants?

    Unfortunately we do not offer exclusivity on product offering. Supplier products are made available to our entire merchant database.
  • Can I integrate ecwid with dropstore

    Currently, you are only able to integrate Dropstore with Shopify, Woocommerce or Ready-made stores. Join our 8,000+ member facebook group! If you have any questions, you can find help here. Happy Dropstore-ing.
  • Can the website name on Dropstore be changed later?

    Yes, Login to your Dropstore account > Go to Account > Edit
  • Do i make anything off the sale of your items listed on my store?

    Yes, you do. You can add your markup directly on the products before importing into your store. Join our 8,000+ member facebook group! If you have any questions, you can find help here. Happy Dropstore-ing.
  • Do I need to have a business payfast account to receive payments?

    No, we do not believe you need a business PayPast account to receive payments. However please do reach out to them to verify.
  • Do you offer any white label options on for your platform?

    We currently do not offer white label options on Dropstore.
  • How does Dropstore vet its suppliers?

    In order to become a supplier on Dropstore, suppliers are required to go through an in-depth review and onboarding process.  Here is an overview of the requirements: High quality products: all suppliers are the producers of high-quality products, most of which are produced and shipped from South...
  • How does Dropstore work?

    Dropstore helps you to find products to sell online by connecting you to suppliers across South Africa. You can browse our inventory marketplace to discover a huge variety of products, and add them to your store with just a few clicks. Join our 8,000+ member facebook group! If you have any ques...
  • How Do I Become a Supplier on Dropstore?

    Dropstore is an inventory marketplace or platform that makes it easy for suppliers and merchants to meet. Our merchants are able to find awesome products like yours and other suppliers all over South Africa and instantly add them to their own online store seamlessly and automatically with a few c...
  • How do I drive traffic to my store? Is this controlled by DropStore?

    You will drive traffic to your store via your own marketing. The traffic to your store is not controlled by Dropstore. Dropstore is simply where you come to find inventory for your store. Join our 8,000+ member facebook group! If you have any questions, you can find help here. Happy Dropstore-...
  • How much do I need to get started?

    For Dropstore to work for you, first you need to have an online store that we can integrate with. You’ll need R99 to get started with Dropstore if you already have a store. Please see here for the cost to use Dropstore. You’ll need a Woocommerce or a Shopify store and if you do not have a store...
  • If a customer places an order with me for multiple items from both suppliers on Dropstore and my other supplier on my store that are not on Dropstore, how do I control them?

    You don't have to do anything because Dropstore will import only the order for Dropstore suppliers. Join our 8,000+ member facebook group! If you have any questions, you can find help here. Happy Dropstore-ing.
  • I need help from Dropstore. What do I do?

    The Dropstore support team is available Monday to Friday, 9am to 5pm by email and chat. For support and/or product related questions, we have articles in our Help Centre to address frequently asked questions For technical issues or questions that you cannot solve, please send an email to Custome...
  • Is Dropstore only available on Wordpress?

    Is Dropstore only available on Wordpress? Dropstore works with Wordpress (woocommerce) and Shopify. We are working hard to expand to other platforms such as Opencart, Prestashop and a lot more within the next few months. Join our 8,000+ member facebook group! If you have any questions, you can...
  • Payfast requested a signed supplier proof of authenticity for branded and designer products. Where do I get this from?

    You are able to obtain this by contacting the supplier directly Here is an article on how to get in touch with a supplier on Dropstore > How Do I Contact A Supplier
  • What are the terms of being a supplier on Dropstore?

    Please see here for the supplier terms and conditions: https://www.dropstore.co.za/terms-of-service.html Join our 8,000+ member facebook group! If you have any questions, you can find help here. Happy Dropstore-ing.
  • What can I find on Dropstore?

    Dropstore gives you access to a huge variety of products from two different types of suppliers: Dropstore Verified suppliers, Dropstore suppliers Dropstore Verified With Dropstore Verified, you’ll never need to worry about finding exceptional suppliers – we’ve already picked them out for you. T...
  • What courier service is used by suppliers?

    Several suppliers use several courier services to ship. Join our 8,000+ member facebook group! If you have any questions, you can find help here. Happy Dropstore-ing.
  • What fees or % is deducted for your services on each sale?

    Zero! We do not take a percentage. We charge you on a monthly basis. Please see the pricing here: https://www.dropstore.co.za/pricing.html Join our 8,000+ member facebook group! If you have any questions, you can find help here. Happy Dropstore-ing.
  • What is Dropshipping?

    Drop shipping is a method in which you as the seller do not keep the products in your inventory. Instead, you work with a supplier who sends the products directly to your buyers. What is Dropshipping? SimplifiedYour profit comes from the price difference between the payment you receive from the ...
  • What is Dropstore?

    Dropstore is an inventory marketplace that makes it easy to find awesome products to sell online. With Dropstore you can access a huge variety of different products with just a few clicks. Whether it’s fashion, electronics, toys, beauty, or the next trending product – Dropstore makes it easy for ...
  • What Is Dropstore

    What is Dropstore? We are an inventory marketplace and platform that makes it easy for suppliers and merchants to meet. Our merchants are able to find awesome products and suppliers all over South Africa and instantly add them to their own online store seamlessly and automatically with a few cli...
  • What is Dropstore's intellectual property policy?

    Learn about Dropstore's policy towards intellectual property protection At Dropstore, the protection of intellectual property is of the utmost importance.  We verify suppliers in the following ways: In order to become a Dropstore supplier, all suppliers are vetted through a rigorous review proc...
  • What is the average delivery time for SA delivery?

    First, please note that the items that your customer ordered will not get shipped out without being processed by you first. As such, check that you have processed and paid for the order yourself. Without this step, our supplier is unable to process the order for you. You can learn more about orde...
  • Why am I not getting my email notifications?

    As a customer on Dropstore, whether a Supplier, a Reseller (merchant) or an Affiliate, we send out notifications to your registered email address. Often times you receive different types of notifications from Dropstore for a number of reasons as we aim to always keep you informed. Sometimes you...