FAQs

  • Are your suppliers based in South Africa?

    Yes, all our suppliers are based in South Africa. Join our 1,000+ member facebook group (https://www.facebook.com/groups/DropshippingSouthAfrica/)! If you have any questions, you can find help here (https://help.dropstore.co.za/kb/dropstore-for-dropshippers/find-more-help). Happy Dropstore-ing.
  • Can I cancel at any time?

    Yes. If you ever decide that Dropstore isn’t the right solution for your business, simly log into your account and cancel your subscription in your "account" section while logged in. Join our 1,000+ member facebook group (https://www.facebook.com/groups/DropshippingSouthAfrica/)! If you have an...
  • Do i make anything off the sale of your items listed on my store?

    Yes, you do. You can add your markup directly on the products before importing into your store. Join our 1,000+ member facebook group (https://www.facebook.com/groups/DropshippingSouthAfrica/)! If you have any questions, you can find help here (https://help.dropstore.co.za/kb/dropstore-for-drop...
  • How does Dropstore vet its suppliers?

    In order to become a supplier on Dropstore, suppliers are required to go through an in-depth review and onboarding process.  Here is an overview of the requirements: High quality products: all suppliers are the producers of high-quality products, most of which are produced and shipped from South...
  • How does Dropstore work?

    Dropstore helps you to find products to sell online by connecting you to suppliers across South Africa. You can browse our inventory marketplace to discover a huge variety of products, and add them to your store with just a few clicks. Join our 1,000+ member facebook group (https://www.facebook....
  • How do I check if my license is active?

    You can check if your license is active when you are logged into Dropstore by clicking on the 'person' icon, then click "account". You will then see your license under your user profile. Join our 1,000+ member facebook group (https://www.facebook.com/groups/DropshippingSouthAfrica/)! If you ha...
  • How do I contact a supplier?

    Find out which shipping companies our suppliers use Directly communicating with suppliers is not possible due to the fact that we have thousands of retailers on the platform and it would be difficult for suppliers to respond to all queries. If you have a question for a supplier, please email ou...
  • How do I drive traffic to my store? Is this controlled by DropStore?

    You will drive traffic to your store via your own marketing. The traffic to your store is not controlled by Dropstore. Dropstore is simply where you come to find inventory for your store. Join our 1,000+ member facebook group (https://www.facebook.com/groups/DropshippingSouthAfrica/)! If you ha...
  • How do I see what other products you have before signing up?

    In order to view all the products on Dropstore, you will need to sign in and have an online store. This is to protect the prices of the products of suppliers from normal consumers. Join our 1,000+ member facebook group (https://www.facebook.com/groups/DropshippingSouthAfrica/)! If you have any ...
  • How many products can I import to my store?

    You can import as many products as you wish to your store. Most of Dropstore’s success stories feature dropshippers who focus on several flagship products in their store. We recommend that you import 200-1000 products to your store — this will help the customer to find what they’re interested i...
  • How much do I need to get started?

    You’ll need R99 to get started with Dropstore if you already have a store. Please see here for the cost to use Dropstore (https://www.dropstore.co.za/pricing.html). You’ll need a Woocommerce or a Shopify store, if you do not have a store, luckily you can purchase a woocommerce store (https://www...
  • If a customer places an order with me for multiple items from both suppliers on Dropstore and my other supplier on my store that are not on Dropstore, how do I control them?

    You don't have to do anything because Dropstore will import only the order for Dropstore suppliers. Join our 1,000+ member facebook group (https://www.facebook.com/groups/DropshippingSouthAfrica/)! If you have any questions, you can find help here (https://help.dropstore.co.za/kb/dropstore-for-...
  • Is Dropstore only available on Wordpress?

    Is Dropstore only available on Wordpress? Dropstore works with Wordpress (woocommerce (https://docs.woocommerce.com/document/woocommerce-rest-api/)) and Shopify (https://www.dropstore.co.za/integration/shopify.html). We are working hard to expand to other platforms such as Opencart, Prestashop a...
  • I signed up to become a dropshipper. What do I do next?

    Integrate dropstore to your ecommerce store by clicking on "Store" in the top tabs then clicking "Shopify Integration" or " Woocommerce Integration" and then follow the prompts to install/integrate Dropstore into your store. Then go to products > Add Products > Choose the products you want...
  • Orders are send directly to suppliers, but how do payment to them work?

    Orders will come to your orders page on dropstore and you will be able to pay the suppliers by making payment on dropstore via Payfast or order available payment methods. Join our 1,000+ member facebook group (https://www.facebook.com/groups/DropshippingSouthAfrica/)! If you have any questions,...
  • What are the terms of being a supplier on Dropstore?

    Please see here for the supplier terms and conditions: https://www.dropstore.co.za/terms-of-service.html (https://www.dropstore.co.za/terms-of-service.html) Join our 1,000+ member facebook group (https://www.facebook.com/groups/DropshippingSouthAfrica/)! If you have any questions, you can find ...
  • What can I find on Dropstore?

    Dropstore gives you access to a huge variety of products from two different types of suppliers: Dropstore Verified suppliers, Dropstore suppliers Dropstore Verified With Dropstore Verified, you’ll never need to worry about finding exceptional suppliers – we’ve already picked them out for you. ...
  • What courier service is used by suppliers?

    Several suppliers use several courier services to ship. Join our 1,000+ member facebook group (https://www.facebook.com/groups/DropshippingSouthAfrica/)! If you have any questions, you can find help here (https://help.dropstore.co.za/kb/dropstore-for-dropshippers/find-more-help). Happy Dropsto...
  • What fees or % is deducted for your services on each sale?

    Zero! We do not take a percentage. We charge you on a monthly basis. Please see the pricing here: https://www.dropstore.co.za/pricing.html (https://www.dropstore.co.za/pricing.html) Join our 1,000+ member facebook group (https://www.facebook.com/groups/DropshippingSouthAfrica/)! If you have any...
  • What happens on a Shopify store or WooCommerce store if a product is deleted by a Supplier on Dropstore?

    The product inventory quantity will be change to zero on the store. Join our 1,000+ member facebook group (https://www.facebook.com/groups/DropshippingSouthAfrica/)! If you have any questions, you can find help here (https://help.dropstore.co.za/kb/dropstore-for-dropshippers/find-more-help). H...
  • What is Dropshipping?

    Drop shipping is a method in which you as the seller do not keep the products in your inventory. Instead, you work with a supplier who sends the products directly to your buyers. What is Dropshipping? SimplifiedYour profit comes from the price difference between the payment you receive from ...
  • What is Dropstore?

    Dropstore is an inventory marketplace that makes it easy to find awesome products to sell online. With Dropstore you can access a huge variety of different products with just a few clicks. Whether it’s fashion, electronics, toys, beauty, or the next trending product – Dropstore makes it easy fo...
  • What is Dropstore's intellectual property policy?

    Learn about Dropstore's policy towards intellectual property protection At Dropstore, the protection of intellectual property is of the utmost importance.  We verify suppliers in the following ways: In order to become a Dropstore supplier, all suppliers are vetted through a rigorous review proc...
  • What is the average delivery time for SA delivery?

    First, please note that the items that your customer ordered will not get shipped out without being processed by you first. As such, check that you have processed and paid for the order yourself. Without this step, our supplier is unable to process the order for you. You can learn more about orde...
  • When a customer receives their parcel what documentation is included in the parcel?

    No documentation is included in the parcel. In the future, we will add the option to add branded invoicing to the package that will include your branding as the merchant.
  • Which carriers do Dropstore's suppliers use?

    Find out which shipping companies our suppliers use Usually, our suppliers use DHL, Globeflight, Fastway, Courierit, Dawnwing, Courier Guy and Fast n Furious, among many other local carriers. Every supplier has a different way of going about local shipping, but they always choose the most effici...
  • Would prices I see from supplier include transport?

    Yes, the prices from the suppliers will include transport. Join our 1,000+ member facebook group (https://www.facebook.com/groups/DropshippingSouthAfrica/)! If you have any questions, you can find help here (https://help.dropstore.co.za/kb/dropstore-for-dropshippers/find-more-help). Happy Drop...