Welcome to Our Help Site

Account Management

1 article in this Topic

• How can a Supplier download invoices?

Dropstore for Affiliates

2 articles in this Topic

• Dropstore's Affiliate Program
• How to sign up to be an Affiliate

Dropstore for Dropshippers

18 articles in this Topic

• Brush up your site with eCommerceExperts
• Customize your Products
• Find more Help
• How to change the shipping fee setting on product pushed to your store
• Install Dropstore
• Launching Your Dropshipping Business In 1 Hour
• Manage Your Subscriptions

See all articles in Dropstore for Dropshippers →

Dropstore for Suppliers

8 articles in this Topic

• Can My Customers Choose A Shipping Carrier?
• How do I make my products visible for merchant to search
• How to remove/deactivate products from Dropstore as a supplier
• If I'm selling on Dropstore, does it mean I'm selling to Dropstore customers?
• Join Dropstore as a Supplier
• Processing your Order as a Supplier
• Supplier Settings

See all articles in Dropstore for Suppliers →

Dstore - Dropstore Custom Store

9 articles in this Topic

• Do I need a Dropstore Licence to use Dstore?
• Get Started with your new store
• How long does it take to get a Dstore?
• How to link your existing domain name with Dstore
• Make sure customers can pay you - Payment Gateway
• What happens if I want to cancel my Dstore Account
• What is a custom store?

See all articles in Dstore - Dropstore Custom Store →

FAQs

26 articles in this Topic

• Are your suppliers based in South Africa?
• Do i make anything off the sale of your items listed on my store?
• How does Dropstore vet its suppliers?
• How does Dropstore work?
• How do I check if my license is active?
• How do I contact a supplier?
• How do I drive traffic to my store? Is this controlled by DropStore?

See all articles in FAQs →

How to get help from Dropstore support

1 article in this Topic

• I need help from Dropstore. What do I do?

Order Processing

4 articles in this Topic

• How does the return/refund process work?
• How do I know if an order has been shipped?
• How do I process an order as a dropshipper?
• How long does it take for an order to be shipped?

Subscription

1 article in this Topic

• Can I cancel at any time?

Woocommerce

3 articles in this Topic

• Install Woocommerce API for Dropstore
• Install WooCommerce Webhooks
• Some Woocommerce error messages and what to do