Dropstore for Suppliers

  • Cancel your order as a supplier

    How Do I Cancel a Resellers Order? As a supplier, you are able to cancel merchant orders in your Dropstore Supplier dashboard. Go to Customer Orders > Unfulfilled > [order number] > Cancel
  • Can My Customers Choose A Shipping Carrier?

    Each supplier has their own shipping company which is integrated to their work system. All the Dropstore products are offered with flat rate domestic and international shipping. Check out this article to help you with setting up your shipping costs. Only our suppliers can choose the shipping met...
  • Cash Before Shipping (CBS) Suppliers and Issuing Refunds

    What Is Cash Before Shipping (CBS)? A CBS supplier is a supplier that is currently using the CBS payment feature that allows for suppliers to receive order payments immediately into their linked Payfast account. This feature allows for Suppliers to receive your payment immediately into your Pay...
  • How Do I Add my company's bank details

    Once you have been verified and your products added, then you are ready to start receiving sales and getting paid. Kindly Note: Payouts are payable directly into your Payfast account if you have Cash Before Shipment (CBS) activated on your account. Payouts are made once a week every Friday direc...
  • How Do I Contact My Resellers?

    You are able to get in contact with a reseller via our in-contact messenger feature that is available on successfully placed orders created on Dropstore. Please note that that this can be only be on successfully placed orders for that supplier from the reseller. To access this feature, you will...
  • How do I make my products visible for merchant to search

    For your products to be searchable, each product has to meet the following criteria: Your supplier account must be verified The product must have an image The product must have a quantity greater than 0 The product must be active If you have any questions, you can find help here. Happy Dropstor...
  • How Do I Map my products to Dropstore categories as a Supplier?

    As a supplier, it is of high importance that you are seen and your products visible in their correct categories. On Dropstore, many of our resellers / merchants use the categories to search for products they want. Having your products categorised helps them help you. Dropstore enables you to map ...
  • How do I remove Product from my Premium Listings

    To remove a product from your premium listings you would need to set the item as inactive from your product list
  • How Do Resellers Pay Suppliers?

    Do you have some sort of integrated payment system where the drop shipper can make payments to the supplier, or some other mechanism to safeguard the payments, or would it work on an EFT basis? The merchant pays for the order or items via their Dropstore merchant/reseller dashboard. This then go...
  • How To Get More Dropshippers As A Supplier And Earn With Dropstore

    The most frequent question we get asked from all of our suppliers is: How Can We Increase our sales on Dropstore?! We have decided to share with you just a few ways to make this happen and get you seen by our growing database of 20K+ online reseller stores The How: We will showcase your profil...
  • How to remove/deactivate products from Dropstore as a supplier

    As a supplier, you can remove/deactivate products from Dropstore for individual products or multiple items via Bulk Action Login to Supplier dashboard on Dropstore Products > All Products Click on Active to change to Inactive You can do a Bulk Action to save time \ \ \ Happy Dropshipping
  • If I'm selling on Dropstore, does it mean I'm selling to Dropstore customers?

    No, Dropstore is a platform that connects the supplier to retailers, therefore the transaction is between the supplier and the retailer.
  • Join Dropstore as a Supplier

    Welcome to Dropstore! You create amazing products and want to have more sales? You want to sell your products in more online stores and countries? The internet has opened new doors to sell your products online, however, it is very crowded and very expensive to market your products. The e-commer...
  • Processing your Order as a Supplier

    Congratulations!! So your account has been setup, merchants have loaded your products and you have received your order :) An email with the order details would be sent to you and you can also find the details in your supplier dashboard. So What Happens Next? Well simply the following: Login t...
  • Refer Your Resellers to Dropstore and Get PAID!!

    With Dropstore's Supplier Referral feature, you no longer have to worry about constantly sending out stock files, making sure inventory levels are correctly documented, sending multiple resellers updated images and updates, sorting out which order is for who and all of that.... You get everything...
  • Supplier Payouts

    When will I receive My Payout? We have now introduced a Supplier Payout Button to get your payments to you quicker and with less hassles or waiting. A Supplier initiates a Payout Request from their supplier dashboard under their Payments menu. Here they will find their Payout Request page A Pay...
  • Supplier Settings

    Congratulations on making it this far! Let’s spend the next 5 minutes setting up your Dropstore supplier account. Getting Paid: Dropstore works with Payfast and then we transfer the funds from sales to your bank account. Please make sure you completely fill out the form. You must have bank accou...
  • Welcome to Dropstore, let's get you started - Integrations

    You have just registered as a suplier on Dropstore and we are chuffed!! Welcome to more sales, customer analytics, product analytics and easy integration! Now that you are verified, you may start integrating your products with our platform or start uploading manually. We have a few options to ...
  • What are Premium Listings?

    Premium listings are a way for suppliers to give move eyeballs to their products by placing it directly in front of merchants. This simple process allows you to add as many products as you want to your premium listing collection. To create a premium listing, you simply need to follow these ste...
  • Where can I find my statement?

    As a supplier on Dropstore, you are able to check your statement in your Accounts Portal for all orders and payout related transactions. You will also be able to generate invoices and any recurring expenses like fees. Please note that the Accounts Portal does not apply for Cash Before Shipping S...
  • Why Sell On Dropstore?

    By registering to become a Dropship supplier on Dropstore, you will get paid immediately by resellers, expand your distribution channels and increase your sales by getting your products distributed to thousands of trusted online stores. You can grow your national footprint by tapping into a pool ...