Congratulations!! So your account has been setup, merchants have loaded your products and you have just received your 1st order :)
An email with the order details would be sent to you and you can also find the details in your supplier dashboard.
So What Happens Next?
Well simply the following:
- Login to your Dropstore Supplier Dashboard
- Go to menu : Orders > Customer Orders > Unfulfilled
- Filter by Unfulfilled under the Status
- Add the quantity you have available, enter the tracking information and click the fulfil button
- Finally, click the "Finalize fulfillment" button. This would complete the fulfillment process and issue whatever refund is due to merchant if you can not fulfil the entire quantity requested.
NB: Please remember to update your Banking Details to ensure payment.
Let us know if you need any assistance, support@dropstore.co.za or contact your Account Manager.
Thank you again for your business.