Dropstore syncs with your store and all your orders automatically appear on your Orders Tab. Once an order is placed by your customer, you must process the order in the Dropstore app.
Dropstore only pulls Shopify orders that are marked as PAID from your store. Orders from your Woocommerce store needs to be paid and on Processing status to show in your Dropstore dashboard.
Ensure that orders processed via EFT, Bank Transfer or COD are marked as paid, for the order to come into Dropstore.
In order to process an order on Dropstore, please follow these steps:
- Head over to your Orders Tab on the Dropstore app and click on "Customer Orders"
- Then, you can add any notes/instructions for the supplier
- Select Order number if you’d like to view details of the order such as the customer’s name and address
- Finally, click the Order Product button. You will be automatically taken to the Payment page to process the order.
Once you have placed the order, the supplier will be alerted to start fulfilling your order.
As soon as the order is out for delivery, you will be notified and will be provided a tracking number via email that will allow you to track your order. This tracking number can be shared with your customer.