You are able to get in contact with a supplier via our in-contact messenger feature that is available on orders created on Dropstore.
This can be an unpaid order or created for that supplier.
You will select "Send Message" to get in touch with supplier on that order and receive replies within your dashboard as well. You will be notified via email on any messages received and can see in your dashboard (top right corner on envelope) for any new messages received further.
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If you have any questions, you can find help here.